Domayne Maitland

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4.3

( 8 reviews )

Furniture Stores, Department Stores, Electronic shop

Closed 10:00 AM - 05:00 PM See Hours

366 New England Hwy, Rutherford NSW 2320, Australia

+61 2493-223-00

Domayne Maitland is a reputable brand that has established itself as a premier destination for quality furniture and electrical appliances. With a prime location in Maitland, this store provides customers with a diverse range of products that cater to different tastes and preferences. The brand prides itself on offering competitive prices without compromising on the quality of its offerings. With a knowledgeable and dedicated team, Domayne Maitland ensures that every customer receives personalized assistance and guidance in finding the perfect items for their home or office. The brand also emphasizes prompt delivery services, ensuring that customers can enjoy their purchases in a timely manner. Domayne Maitland remains committed to providing a positive shopping experience, highlighting its focus on customer satisfaction.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Foodie t l

March 22, 2024

Just wanted to give a shout out to Michael from electrical. I came in as the other store was out of stock and man am i glad I did. Domayne will be my go to from now on. He new exactly what he was talking about and new all the specs. He was great to deal with. Couldn't recommend him enough. I also spoke to staff in computers and they were great to deal with.

Carters adventures

March 22, 2024

Not even worthy of a one star rating. Zero customer service or care given. Numerous times I’ve entered the Rutherford NSW store and never been acknowledged or greeted. Went in to purchase a $3k coffee machine, 2 employees stood at the front of the shop having a conversation between themselves, right where I was looking, and completely ignored me. Decided to walk around the area and continue to look and not one employee bothered to ask if I needed help with anything. I walked out, called the store from the carpark to put forward my disappointment, for it to basically fall on disinterested deaf ears. A smile, eye contact or a friendly greeting doesn’t go astray. No wonder people shop online.

Brett heary

March 22, 2024

Last week my fridge died so I was desperate for a new one, especially with babies needing bottles. To be honest I usually shop at the "other" store, but I am so glad I went to domayne. Michael quickly approached us to see if we needed help. He helped not only find the right size fridge to suit our needs and budget but he was also competitive with other stores. And to top it off he arranged delivery first thing the next day. He was polite and very knowledgeable and also honest. I was so impressed I went back to see Michael yesterday to buy my mum a robot vac for her birthday, and once again he was amazing with his knowledge. I would recommend anyone to give this store a visit. Every staff memeber was friendly and greeted me.

Jason yung

March 22, 2024

Being pointed at by staff and followed (I’d actually say stalked) around the store today was a very negative experience. My husband and I came to look at furniture and decor for our new build in the Hunter Valley, however quickly turned off by despicable behaviour by your staff in the furniture and home decor section. I won’t return and absolutely do not recommend this store.

Charlotte bawulski

March 22, 2024

Wow! I purchased an adjustable bed which was delivered 10 days ago. Today it jambed in the head up position. No answer from the bed help line so i called domayne. The lady (so sorry can't recall your name) was so lovely and trying to assist, she organised for Will to come out to me from the store. He was very obliging and sorted the issue on the spot.. as i said Wow! Fantastic follow up service domayne, thanks so very much..

Gloria salas

March 22, 2024

Received appalling customer service from this store. Dealt with a staff member, Hayden, who made promises he was not authorized to in the first instance, and then management when presented with the facts not only insinuated I had fabricated the assurances made to me but were also unwilling to offer any reasonable solutions to the issues presented. If you’re looking at buying a coffee machine, AVOID Domayne Maitland! The good guys staff were more helpful and pleasant to deal with, the prices much more competitive and enabled a much wider range of machines to be tested to ensure we as the customer got the right item for our household. Domayne sold us a $1,000 piece of garbage and were entirely unsatisfactory in their attempts to rectify the situation.

Phil bans

March 22, 2024

I received absolutely fantastic service from Casey when I was shopping in the vacuum section. He was extremely thorough in his knowledge and demonstration of the product, as well as being very polite/friendly. I also received top service by Kyle in the computer section. Most of the other staff (in all areas) acknowledged me, saying hi as I walked around the store. I’m definitely going to return to Domayne Rutherford after this experience and highly recommend anyone seeking something in the ‘white goods’ section to ask for Casey.

Marian hilliker

March 22, 2024

Went looking for a new lounge when Brent asked what we were looking for then he made suggestions to suit then informed our options to make a lounge to fit our needs. He couldn't do enough. When our quote came through a fellow worker he …